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Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout.
What if my package is delayed?
If your package is delayed beyond the estimated delivery date, please contact our customer service team for assistance.
Can I change my shipping address?
Address changes can only be made before your order ships. Please contact us immediately if you need to update your shipping information.
Where do I return or collect my order?
All product collections and returns are processed at our warehouse location: 58A Maple Rd, Pomona, Kempton Park, 1619, South Africa. Please call ahead at +27 60 432 1703 for in-person collections.
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